You do what you are good at, while our inbound contact center ensures memorable contact with your customers and patients

As a contact center for inbound calls, we prioritize a warm, professional voice above quantity. So do your customers and patients. Let us take care of access to your doctor’s practice, small business or large company. The thorough, customized work we provide will meet your highest demands, so that your customers and patients never feel that they are dealing with an external partner.

More information about Memo

More than

companies and professionals choose Memo

‘Friendly and professional approach: 1/3 of the calls (questions unrelated to on-call service) are filtered out, which means less stress, a quieter on-call shift and a better night’s sleep for our members. It is absolutely worth the investment.’

Johan Brusseleers - Chairman

‘Memo means far more to Melitta than a call answering service, virtual office and call center for our fully automated espresso machines. It is a team of enthusiastic, flexible and committed staff who have immersed themselves completely in Melitta’s culture, mastered knowledge of the products and provide a high level of service.
What is more, the impressive level of motivation among the Memo staff means that the staff at Melitta see them as real colleagues.’

Inge Hoorens - Marketing Manager Benelux

‘Rabobank was looking for a partner that takes the time to help customers, because we set great store by customer satisfaction and service. At Memo they do take that time and respond to the customer’s needs. They are friendly to customers and good at first call resolution.’

Cathérine Hamelinck - Customer Care Manager

‘There is a consumer number for our baby food line Novalac that mothers can always call with any questions they may have. To guarantee 24/7 coverage and professional, consistent recording of all incoming calls, we use Memo. They know all the ingredient lists, changes and possible side effects of the products and reassure parents with the right information.’

Lieven Huysse - Medical Director EMEA

customized work


dealing with


The way you work demands customized solutions with an eye for detail. Our motivated staff are capable of supporting you with complete commitment, however specific your sector is. They are specialists in their field with years of experience. 

Read more about our personal approach