You do what you are good at, while our inbound contact center ensures memorable contact with your customers and patients
companies and professionals choose Memo
‘Friendly and professional approach: 1/3 of the calls (questions unrelated to on-call service) are filtered out, which means less stress, a quieter on-call shift and a better night’s sleep for our members. It is absolutely worth the investment.’
‘Memo means far more to Melitta than a call answering service, virtual office and call center for our fully automated espresso machines. It is a team of enthusiastic, flexible and committed staff who have immersed themselves completely in Melitta’s culture, mastered knowledge of the products and provide a high level of service.
What is more, the impressive level of motivation among the Memo staff means that the staff at Melitta see them as real colleagues.’
‘Rabobank was looking for a partner that takes the time to help customers, because we set great store by customer satisfaction and service. At Memo they do take that time and respond to the customer’s needs. They are friendly to customers and good at first call resolution.’
‘There is a consumer number for our baby food line Novalac that mothers can always call with any questions they may have. To guarantee 24/7 coverage and professional, consistent recording of all incoming calls, we use Memo. They know all the ingredient lists, changes and possible side effects of the products and reassure parents with the right information.’