Memo, the leader in the Belgian market
How does Memo make a difference? Our added value lies first and foremost in our employees and in the revolutionary technology that we employ. It's no coincidence that Memo is the Belgian market leader!
Watertight guarantees
Experience
Memo invests in its people in order to ensure that the experience they have built up stays in our organisation. And it works. Our customers can count on reliable and committed employees who know our customers and their specific needs and sensitive issues.
Extensive knowledge of languages
Complex calls in several languages? A piece of cake for our specialised staff! Memo's employees speak and write English, Dutch, French and Spanish fluently.
Flexibility
The great flexibility of our organisation and employees ensures that we can take care of your telephone calls both during and out of office hours.
Innovation and technology
Our handy web application MemoWeb allows you to check all your messages online, whenever and wherever you want. This saves you time and money, because it means you don't need to send faxes or e-mails.
Billing by the second
We bill by the second rather than by the call. Unique in Belgium! This makes our pricing simpler and fairer. So you don't pay for a second too much!
Service Level Agreements
We agree on the required quality level beforehand. One example: 80% of calls must be answered within ten seconds. The invoice depends on the level achieved. A guarantee that can pay.
